IN GENERAL

Through our outsourcing services we will assume partial or full responsibility for defined areas within your company.

• audit of current processes, infrastructure, and applications
• acceptance of human resources and technical equipment
• consulting services for the development of OSS / BSS
• selection and delivery of new technologies, and disposal of out-of-date technologies
• testing new technologies before implementation
• user training
• maintenance and management of hardware and software equipment
• management of long-term and short-term projects

BILLING & CDR MANAGEMENT

• mediation of different format of raw CDRs
• management of client and supplier reference data and carrier agreements
• rate and dial code management (import/export, editing)
• statistics retrieval, CDR processing
• network monitoring and system administration
• generation of standard reports
• invoicing

FEATURES:

• Receiving and processing of various CDR formats
• CDR rating and aggregating
• On-time invoice generation
• Easy automatic re-rating
• Multi-currency
• Different rate modes (peak, off-peak, etc.) and billing
• Rounding rules

ROUTING

Our intelligent routing system provides real-time route optimization recommendations, taking into consideration the quality of service, the rates and the defined routing rules. The Routing system tests the quality of supplier services and rapidly responds if the quality changes. Enhanced Module to the Routing system enables to automatically execute route optimization recommendations at the switch level.

KEY FEATURES:

• Automated import of rates and dial codes
• Sell prices and buy targets generation
• Powerful built-in rate editor
• Automatic validation of new rates
• Complete rate history
• Takes advantage of dial code breakout opportunities
• Adjustable LCR reports (MS Excel)

REVENUE ASSURANCE

Our Revenue Assurance System provides the sales team with efficient tools for voice traffic trading. Trading automates analysis of supplier offers and customer targets, facilitates generation of customer rate changes notifications. The powerful tools for offer and target analysis make it easy to quickly evaluate profitable destinations for buying and selling traffic. Analytical Desk provides various company personnel with the ability to monitor and control the main business indicators allowing easy access to volume, margin and quality data at any level of detail.

Fraud prevention contents multi-level automatic verification guarantees that all unauthorized calls are rejected and provides alerts on suspicious calls, customers and loops.

KEY FEATURES:

• Real-time reporting
• Interactive reports to control all main KPIs
• Analysis of margin, traffic and quality of service by countries, area codes, partners
• Margin and traffic forecasting
• Computer-aided analysis of supplier offers and customer targets
• Margin, traffic, destination and carrier reports
• Report Construction

PROVISIONING INCL.TECHNICAL SUPPORT

Our technical support team assure 24/7 continuous availability of your services under Service Level Agreement (SLA). Provisioning Team will take care about all process of services provisioning under Service Level Agreement (SLA).

If you are considering using our services in outsourcing, please do not hesitate to contact us by phone.